Job Description
Job Type
Full-time
Description Research Title: Medical Canvass Investigator
Job Title: Research Investigator
Job Location: Fully Remote –
equipment provided Job Type: Full-Time, Billable Hours
Compensation: $17 - $22/hour
Reports To: Damien Smith
Full-Time Benefits - Paid Time Off and Paid Holidays
- Health, Dental, Vision, Employer Paid Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
- 401K with Company Match
About Us Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.
The Medical Canvass Investigator conducts desktop-based investigations to identify treatment locations for individuals under investigation and reports findings promptly and accurately. Candidates should have strong information-gathering skills, intellectual curiosity, and a diligent work ethic.
Essential Job Functions Include, But Are Not Limited To - Researching and conducting outbound calls to medical providers
- Reviewing assignments to determine additional case objectives and client expectations
- Communicating with clients and managers regarding assignments
- Preparing detailed and accurate investigation reports and submitting findings promptly
- Identifying any red flags or inconsistencies and making solid recommendations for further investigation
- Balancing and tracking caseloads and inputting case-related time
- Completing continual training related to HIPAA, permissible purpose, insurance investigations, and internal policies/procedures
- Maintaining strict confidentiality and adhering to legal/ethical guidelines
- Attending and testifying at hearings as needed
- Possible training in additional tasks and investigation types
Requirements Medical Canvass Investigator candidates must have: - An investigative or inquisitive mindset and curiosity
- Excellent verbal and written English communication skills
- Ability to communicate ideas effectively and professionally
- Ability to work under pressure and meet deadlines
- Ability to work both independently and as a team player
- Attention and commitment to accuracy and detail
- Strong computer skills with knowledge of Microsoft Office
- Ability to multitask
- Ability to model behaviors that reflect Frasco’s core values
- A private investigator license if required by your residential state
Preferred Qualifications/Experience - Previous experience with outbound calls or medical call offices
- Previous investigative experience
- Bi-lingual in Spanish and English (fluent verbal and written)
- Associate or bachelor's degree in criminal justice or related field
- Quality control or report writing experience
- Social media or OSINT experience is a plus
Frasco offers an excellent benefits package for Full-Time employees, including Health, Dental, Vision, and Life Insurance; Paid Time Off, Paid Holidays and 401(k) Plan with company match; as well as Ancillary Benefit and Employee Discount Programs.
The Medical Canvass Background Investigator is a Full-Time Hourly/Non-Exempt Position. Wage commensurate with experience.
Start your career with a leader in the investigations industry that is financially stable, is experiencing growth, and whose history spans over 60 years!
Ready to make a difference? Apply now! All replies are confidential EqualEmployment Opportunity Employer
PM18
Salary Description
$17 - $25 per hour
Job Tags
Hourly pay, Full time, Work at office, Remote work, Flexible hours,